Privacy Policy
Aspiring IT respects your individual privacy. This Privacy Policy outlines our commitment to protecting your personal information through fair and secure practices.
You remain in control of how your personal information is handled. We will not process your information in any way that is inconsistent with this policy.
If you have any questions or concerns, please contact us via our online form or call 1300 277 474.
What this policy covers
This Privacy Policy informs you about the types of personal information we collect, how we collect that information, and the purposes for which we collect it.
Our commitment to you
Aspiring IT takes reasonable steps to:
- Protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction
- Ensure information is only used for its intended purpose
- Maintain accurate and complete records
- Provide access to your personal information and allow corrections where necessary
- Remain accountable to individuals who believe their privacy has not been upheld
Getting to know our customers
We provide goods and services that require us to understand your needs. We collect information directly from you when you engage with our services. This may include contact information and payment information.
All information requested when purchasing our services is required. By purchasing, you agree to provide accurate and up-to-date information.
We may communicate with you regarding your account, questions about services, and relevant updates. These communications help us improve our services and better understand your needs. We may retain this information for future use. Your information is stored securely, and sensitive data is encrypted during transmission.
Third party advertising and cookies
Our website may include links to third-party providers. These providers may use cookies to measure advertising effectiveness and display relevant advertisements. Cookies do not collect personal details such as your name or contact information. We recommend reviewing the privacy policies of any third-party sites you visit.
Information corrections or changes
You can update your personal information at any time, including address details and contact information. If you need assistance, contact us via our online form or call 1300 277 474.
How we use your information
We use your information to provide goods and services, manage billing and accounts, and improve our internal operations. We may also analyse website usage data to understand how users interact with our site and improve user experience.
Cookies
We use cookies to improve access to our website and track usage patterns. Cookies may store a unique user ID but do not access data from your device or other websites. You can disable cookies in your browser settings if preferred.
Communications
We may send you important account updates, service-related notices, and general information such as newsletters or surveys. You can opt out of marketing communications, however essential service communications will still be sent.
Sharing of information
We do not sell or share your personal information with external organisations. Your information is only used to process transactions, deliver services, and improve customer experience.
For payments: credit card information is securely transmitted to our bank, we do not store credit card details, and we retain only a transaction reference number.
Our accountability to you
By purchasing our services, you agree to this Privacy Policy. If you provide third-party personal information, you confirm that you have obtained consent and informed them of how their data will be used.
Employee accountability
Only authorised employees can access personal information. Access is restricted based on role, unauthorised access is prohibited, and breaches may result in disciplinary action. Our systems are designed to prevent unauthorised access.
Security
We take all reasonable precautions to protect your information, including SSL encryption for sensitive data, secure systems and restricted access, and ongoing staff training on privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will take effect immediately once published on our website. We encourage you to review this page regularly to stay informed.