Client Testimonials

Listen to what our customers have to say.

We have been operating on the North Shore area of Sydney for over 20 years now. Here are some unsolicited testimonials from our clients:

After a very short phone call, Aspiring diagnosed my problem and set me on the path to fixing it by myself. I wanted to buy the parts needed through him, but he didn’t want to add cost to me. This sort of service is rare these days and he’s gained a loyal customer from here on.

(Isan Distilling, Berowra, April 2022)

I have been using Lester for quite a few years now for all our PC installs and servicing. He is fast and always has the answer. Recently I asked him for a recommendation for a PC to buy based on my requirements and I bought exactly what he suggested. It is perfect. He did some upgrades to it overnight and delivered it ready to go. I would highly recommend Lester no matter what your computer issues is – he’ll know how to fix it.

(B Staveley, Turramurra, March 2022)

We would be lost without Lester’s IT help and extensive knowledge. He has managed my small business IT issues quickly, efficiently and professionally on a number of occasions and I feel incredibly fortunate and reassured to know I can call on him with assistance and advice.

(Jean J, St Ives, October 2021)

Lester is a legend. I’ve built a bunch of computers myself and had some recent issues that I just couldn’t figure out. Took in in to Aspiring and after one look the issue was found and I have been saved hundreds of dollars in new equipment cost and my business is back up and running.

(Paul F, Mt Colah, October 2021

Lester was prompt, professional and solved my problem quickly and without fuss. His knowledge of computers and internet connections was impressive and he fixed my problem swiftly and thoroughly.

(Sue F, Wahroonga, September 2021)

Though my iPad couldn’t be saved, Lester was very professional, service was prompt, and communication was very good. I would happily recommend Lester for any computer issues.

(Diana N, Berowra, August 2021)

Positive: Professionalism, Quality, Responsiveness, Value

Lester warmly welcomed me into his workshop. He understood exactly what I wanted to achieve and my concerns. While we were going through the electronic process, we chatted easily about life and what’s happening in the world. Lester is very efficient, with an incredible bank of knowledge and equipment. He is also warm hearted and funny! AND to top it off, he’s a dedicated recycler!

(Laurel D, May 2021)

Positive: Professionalism, Responsiveness
All the issues that I had with my PC and Laptop have been resolved. Outstanding service. Thank you very much. – LHF Connections

(Laura F, Pennant Hills, April 2021)

I reached out to Lester around 11pm in desperate need of data recovery for my external hard drive that seemed to have wiped itself. He responded the next morning and found a time to fit me in that afternoon. He talked me through the process and potential costs upfront so I could make an informed decision. Lester worked on my drive for days (including over the weekend!), providing updates throughout the process. Thankfully he managed to recover most of my data (which was 9 years worth of work stuff) at a very reasonable fee. He was an absolute pleasure to deal with and I am so grateful I found him!

(Rachel R, West Pymble March 2021)

Lester provided prompt friendly service promptly and in a professional manner. A pleasure doing business with him.

(Ian M, Mt Colah, January 2021)

Lester provided prompt friendly service promptly and in a professional manner. A pleasure doing business with him.Great friendly service. Highly recommended.

(Phil W, Berowra Heights December 2020)

Positive: Professionalism, Value
My wife loves her PC and I am Mac through and through. Lester has kept us both happy for the last three years. Today he did full ‘preventative maintenance’ on my MacBook Air. I am pretty computer literate but Lester taught me lot in a very short time. No need to look elsewhere for support when you have already found the best!

(Richard D, Hornsby, November 2021)

Excellent service, I lost an important document whilst doing my exams, very prompt, same day service. Also the bloke has a very genuine personality which really adds to the overall satisfaction.

(Edward H. Killara, October 2020)

This time last week, my computer crashed ? I was devastated as, of course, it had been a while since my last backup ? But thanks to my local community page, I made contact with Lester Langford from Aspiring Computer Services in Mt Colah. Lester is a total gem! Not only did he fix my computer in two days, he upgraded the hard drive so it now works faster than ever, and he salvaged all of my precious data! And on top of that he patiently taught me how to use features of my computer that I never really understood. And got the 12,000 photos off my phone into Dropbox! Thanks Lester. You are a legend. Xx

(Michelle P, Berowra, September 2020)

I approached Aspiring for advice about how to handle my business’ sensitive data and consolidate all in one place. The advice was exceptional; after a short phone call I was given solid advice, clear instructions and a reasonable quote should I need further support. When you refer another business your own reputation is on the line. Aspiring are the only IT professionals I recommend to or trust with my small business network.

(Alexi B, Mt Colah, August 2020)

I just engaged Aspiring Computer Services to upgrade my desk top system as recommended by Lester Langford to an SSD drive. What a difference that has made to my machines performance – pretty much went from snail slow and noisy to lightening quick and silent. The job was quoted perfectly, took exactly the amount of time they said it would, totally painless. Highly recommend Aspiring for this kind of thing.

(Stephen P, North Ryde August 2020)

Lester jumped into action to sort out the damage to my son’s laptop. My son had an looming deadline for a school assignment and needed the laptop to complete his work. Knowing this time pressure Lester got the repair done in two days and dropped the laptop to our door. Great service by Lester to get things back on track for my son.

(Stephen F, Turramurra August 2020)

Thank you very much for your help on my brother’s computer – I really appreciated it! Its really nice to know someine who knows computers and whom I can trust

(Gemma G, Mount Colah, July 2020)

Lester was able to recover all the data from my corrupted hard drive, gave me great advice when I needed to buy a new laptop and then restored all my data and set up my new laptop really fast. He worked for many hours but charged an extremely reasonable rate, was really helpful through the whole process and always responded quickly.

(Kathryn A, Wahroonga, May 2020)

When my trusty old laptop crashed and died, just as I was starting a TAFE course, I felt certain I would need to buy a new one at great expense. However, after reading some great reviews about Lester from Aspiring Computer Services, both on this site and my local community Facebook group, I contacted him immediately and within two days my laptop had been resurrected – new hard drive, data recovered, software replaced and all for the fraction of the cost of a new pc. Lester is an amazing miracle worker and nice guy to boot! Can’t thank him enough and thoroughly recommend him.

(Victoria N, St Ives, May 2020)

Lester is incredibly knowledgeable and very approachable.

(Mel Van Z (Warrewee) recommends Aspiring Computer Services. May 2020)

Fabulous! Lester did a great job cleaning up my computer, freeing disk space and now it runs much faster and I am much more organised! All done with a phone call and a screen share from 1500 km away. It’s great to know this sort of help is just a phone call away, particularly when you live in the back of beyond, as I do. Thanks Lester!

(Kate F, Battle Creek, Queensland, April 2020)

Dropped off laptop for upgrade and service. 24 hours later came back working like a brand new computer. Great service and very cost effective.

(Ian N, Berowra, March 2020)

Lester was a great sorting out my computer and being mobile (coming to your home) Highly recommend him.

(Natalie J, Mt Colah, Feb 2020)

For the past seven years Lester has been my #1 Go-to person for all my computer (both Mac & PC), networking and ISP/NBN issues. In particular his help in sorting out my ongoing NBN connections has meant that I have been able to continue working without major disruption to my online business. His prompt, efficient service is the best! Thank you Lester.

(Ingrid M, Turramurra, Jan 2020)

Lester has helped me over several years with laptop issues and I have referred him to several friends – all of whom have been delighted to use his services. His technical know-how, speed to react and a genuine desire to help really makes him a valuable contact and one I would highly recommend.

(Roger Norman, Turramurra, December 2019)

I’ve been looking for a great IT person (for our home) for years, and have finally found him! Lester is fantastic. He’s able to deal with computer problems remotely and also makes site visits as required. He’s a great communicator – speaks in a language I can understand – and is a pleasure to deal with. He responds promptly and seems to be able to fix any problem. Highly recommended.

(Sue O, Mosman, October 2019)

What a find! A computer professional who is fast, knowledgeable and with excellent and cheerful service. Thanks Lester for a job well done.

(Cindy L, Turramurra, August 2019)

Lester is my IT saviour! He is always willing to help, always helps me when I’m in an IT pickle (!), goes out of his way to help and makes sure everything is fixed and working well. He is extremely knowledgeable and I trust him to give me the best info. He also goes above and beyond with things that you haven’t asked for such as providing spare charges, labelling laptops etc, great extra info, cleaning etc. Thank goodness for Lester. Thank you for everything you do!

(Aimee Brice, Wahroonga, May 2019)

I can highly recommend Lester from Aspiring Computer Services. Its good to have someone so knowledgeable and competent at the end of the phone. Great service !

(Sue Turner, Pymble. April 2019)

Lester offers a fast and professional service, both onsite and offsite. Would recommend his services.

(Maria Landrelli Hornsby March 2019)

Fixed my laptop hinge with amazing customer service and great quality of work

(Marc Mackie – Turramurra Jan 2019)

Hi Lester, thank you very much for giving up your free time to join us this evening and putting together your presentation, you are entertaining as well as being extremely informative. (Presentation on Computer Security to ICB Institute of Certificated Bookkeepers -Artarmon)

(Laura – Bookkeeper, April 2018)

We have just had Lester come and repair our network issues and get us back up and running. He is prompt, reliable and provides fantastic well priced service. He explains the problem and the fix which really helps. Our Mac computers are so much happier.
Lester was recommended to us by a friend and we couldn’t be happier. We would recommend Aspiring Computers to anyone who needs Lester’s help
Thanks Lester.

(Carlie Des, Warrawee, Sep 2017)

Lester came to the office, gave our Macs a much needed service and boosted RAM where required. The Macs are much happier and so are we. He’s coming back next year to work on a new project for us. Thanks Lester.

(Kristin Austin, Jan 2017)

Very professional. Makes it all easy to understand.
Gave you what you need and very quick and efficient.

Thank you Lester!

(Louis Jen, Chatswood, Dec 2016)

Aspiring Computer Services is always there 24/7 whenever I have had emergency problems with my computer. They are fantastic and very supportive and professional.

(Jane Hodgett, Mona Vale Nov 2016)

Lester has is a very competent IT professional. His services to our computer requirements have been truly outstanding in many ways.
He is also very approachable and customer-focused.
We would certainly recommend his services to anyone requiring professional IT support.

(Wendi Woo, Lindfield Oct 2016)

Lester Langford and Aspiring Services have delivered outstanding IT services to my family and to my new business.

At home Lester established Wi-Fi capability, sorted our local network and has helped our busy family to keep connected. He has provided sound advice on system configuration, new hardware and IT security.

On the business side, Lester has taken ‘Mackay Strategic’ from a thought bubble through domain registry, analysis of platform, email set-up, hardware and software options, to a fully integrated, completely-functional, successfully-synchronised, actual and virtual office. He is responsive, reliable and a pleasure to have around – no IT problem is too challenging and no question too demeaning for his expertise and attention.

(Prof Richard Mackay, AM. Roseville 14th Sept 2015)

I would like to place on record how much I appreciate your expertise and assistance in making my computer and T.V. world straightforward.

As background for your readers – I am a senior citizen who doesn’t have technical support at home. I don’t have any University Degrees but I do teach music from home and I do the cash books for our family companies. This necessitates me using the computer on a daily basis. I have a P.C. and MacBook Pro, ipad and iphone and ipod.

Lester is an expert on both Windows and Apple technology. In fact he fixed my first Apple laptop which was only a few months old after the Apple Store told me was too expensive to fix and it is still going perfectly. My son now uses it daily.

Lester has done so much for me I should have kept a log. He is a valuable person everyone should have in their family.

I have tried to keep abreast of technology – it has been expected of me in a family of disinterested members who just expect everything to work but haven’t a clue how it all happens. This is where Lester has been of immeasurable assistance to me.

I acknowledge my limitations in this field and Lester has rescued me every time I have called – whether it be a computer set up or problem and tutoring me on what to do.

Lester just recently helped me choose 2 new TVs and DVD/Blue Ray Players – by accompanying me to the store asking the right questions to sales staff; assisting me in making the right choice in a world with which I am unfamiliar. He has been a great comfort to have on hand.

His pricing for services rendered is always very fair – I have never experienced any greed in him. I consider him very honest and trustworthy.

He has also assisted me in purchasing TV Stands Cabinets and assembled same – he did it all including pick up and delivery – even correcting wrong choices made by me by returning the item.

All this service has been always with good humour and never once has he made me feel like a complete idiot when it comes to technology. Instead he patiently explains time and time over again what I need to do to correct the situation.

Lester is an outstanding man – a real gem with such a good grip on what he does. He will always go the extra mile without being asked to do so and that makes him rare in this selfish community in which we live.

My only fear in writing this is would be to make him too popular so he didn’t have time to attend to my pleas for help when I need him.

(Beverly Bennett, Warrewee – 5th Dec 2011)

Lester upgraded my Mac with an Solid State Drive (SSD) at a really great price. My Mac is now faster and more reliable. I have been a Mac user for years and swore never to own a PC. Due to changing business needs, I had to accept that a PC was also required. Lester was great in helping me choose the right laptop for my needs, making sure that everything connected with my existing equipment. Great reliable, prompt service. I have recommended him to my client base.

(Ingrid Mogensen, Hornsby – 1st Aug 2013)

Lester, thanks for your fast response to our phone call for help. You arrived on time, sorted out all the problems and got us back on track without any fuss. Whenever we have a problem with our computer we know who we’ll call. Thanks again for all your help. Wouldn’t hesitate to recommend your services.

(Cathyharro St Ives – 21 June 2011)

When I met Lester from Aspiring Services, I was having a few issues with my own 2 year old laptop and his mention of an annual PC maintenance checkup made total sense. We set up the appointment and what impressed me the most on the day was that he communicated in a language that I understood! (a rare treat when dealing with IT experts). I learnt heaps during the 2 hour session, just simple little tips to make my business life easier. I will recommend Aspiring IT services to both friends and clients with PC problems – in fact I have already!

(Trish TC Cammeray – July 2011)

Lester did a great job rebuilding my laptop. He was patient, friendly and efficient. I will certainly recommend him to my friends for their business or home use.

(JayjayEm Turramurra – July 2011)

Great service – Thanks for your help in getting my SBS box and other desktop machines working well again

(Ian, Hornsby – 4 May 2011)

Lester rescued my PC from years of neglect. All PC activities got faster. It was cheaper as he moved me to the free Microsoft anti virus software and Lester has always answered any question I have very promptly and in a way that I can learn from. He upgraded the memory size and showed me how to see the difference it makes. I am 70 years old and although I have been a member of the IT Industry for many years, descriptive words multiply and are not always understandable, but once translated by Lester, the underlying concepts have not changed. Thanks you Lester for your very effective service to me. (Pam Stark, Hornsby)

“Lester was local, readily contactable and able to source my requirement fast delivering an efficient and hassle free experience. The service was friendly and Lester was happy to offer useful advice and answer a few user queries for me. I found the cost reasonable in contrast to some larger organisations and benefited from the personal service he cheerfully delivered. Would I use Aspiring Computer Services again, most definitely! “ (Roy Crawford, Turramurra)

With a house of 4 pc/laptop/Mac users, including a student, a social networker, and two professionals, we have an office set up that’s probably bigger than most. Like most people, I am not the most technically-literate when it comes to all things computers…nor do I have the time and energy to “learn” beyond the basics — what I need for my home office to function well is someone who is

a) Available for crises and emergencies (such as son losing all his HSC work!)

b) Able to explain the issues without the gobbledygook (and not to bother me with the stuff I don’t need to know)

c) Good at finding workable, practical solutions which allow efficient use of resources and time

d) Reliable and prompt

e) Up to date with whatever new-fangled thing I need that I don’t know I need (yet)

Lester is all those things and a nice person to have around – which is a bonus in these days of surly service and monosyllabic tradesmen. I highly recommend him – his skills probably translate far beyond what I’ll ever need but I suspect that he’d be great at setting up any kind of network and providing a font of good advice in the process.

(Yours sincerely, Sue S)

My computer guru has finally decided to settle down back in Australia, after jet setting and working in Fiji for the last little while, and has decided to setup his business on a full time basis instead of part time like he was previously doing.

His working hours include week days, week nights and even week ends.

He is absolutely amazing, can work in both the Mac and PC environment (I am now the proud owner of an iMac as well my variety of desktop and PC’s) and all of them are now working smoothly on my home network.

I can print from anywhere in the house i.e. can be sitting in the kitchen on the laptop and can print to my printer upstairs.

I have remote access (so I can log into my home machine, sitting anywhere in the world, hopefully beside a pool with a cocktail in hand, although as I write this, I am sitting in a coffee shop with a latte in hand connected to the home computer. Sigh, can’t have everything).

I just recently purchased a new desktop and laptop, and he came and cleaned up very quickly the rubbish that windows just has to installed, and well as giving my old laptop and desktop a spring (autumn) cleanup, and they are running so much quicker now.

In case have the need of his services, he is based in Turramurra and his details are:

Lester Langford, Aspiring Computer Services, Phone: 0425 227 439, Email: [email protected]

(Letter from Maria Landrelli ( http://www.thebookkeeper.com.au/ ) to her customers)

“Lester reorganised our cabling so that our home network now runs more effectively. He did a thorough job and certainly knows his work.”

“Lester is very efficient and thorough with any work he does. He is very knowledgeable and it is reassuring to know that I can call him with any computer related problems.”

(Louise Vriens – Glenorie)